Last Updated: November 28, 2025
Introduction
Welcome to OSVue (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website osvue.com and use our AI agent platform and social media management services.
Information We Collect
Information You Provide to Us
Account Information: When you create an account, we collect your name, email address, password, and company information.
Profile Data: Information you choose to add to your profile, including contact details and preferences.
Payment Information: When you subscribe to our services, we collect billing information including credit card details (processed securely through third-party payment processors).
Communications: Messages, feedback, and correspondence you send to us.
Information Collected Automatically
Usage Data: We collect information about how you interact with our platform, including pages visited, features used, time spent, and actions taken.
Device Information: IP address, browser type, operating system, device identifiers, and similar technical data.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze platform usage.
Third-Party Platform Data
Social Media Accounts: When you connect your social media accounts to our platform, we access information necessary to provide our services, including account credentials, posts, analytics, and engagement metrics as permitted by each platform’s API and your authorization.
AI Processing Data: Content you input for AI processing, including prompts, generated content, and interaction history with AI agents.
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our AI agent platform and social media management services
- Process transactions and send related information
- Generate AI-powered content and insights based on your requests
- Manage and optimize social media campaigns on your behalf
- Send administrative information, updates, and security alerts
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
Data Sharing and Disclosure
We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, including cloud hosting, payment processing, analytics, and customer support.
AI Service Providers: AI model providers and infrastructure partners necessary to deliver our AI agent capabilities.
Social Media Platforms: When you authorize us to manage your social media accounts, we share necessary data with those platforms to perform requested actions.
Business Transfers: In connection with any merger, sale of assets, financing, or acquisition of our business.
Legal Requirements: When required by law or to protect our rights, safety, or property.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal purposes.
Your Rights and Choices
Depending on your location, you may have the following rights:
Access: Request access to your personal information.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal information.
Portability: Request a copy of your data in a structured, machine-readable format.
Opt-Out: Unsubscribe from marketing communications at any time.
Cookie Controls: Adjust your browser settings to refuse cookies.
To exercise these rights, contact us at privacy@osvue.com.
Third-Party Services
Our platform integrates with third-party services, including social media platforms and AI providers. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Children’s Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of sales (though we do not sell personal information).
EU/UK Privacy Rights
If you are in the European Union or United Kingdom, you have rights under the GDPR, including the right to object to processing and lodge a complaint with your supervisory authority.
Changes to This Policy
We may update this privacy policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our services constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: support@osvue.com
Website: https://osvue.com/contact